How to get PUK Number on MTN (2 Easiest Methods)

If you are reading this post, chances are you lost your SIM pack, and on a quest to retrieve your MTN PUK number, or you are helping someone to do so. Either way, you will learn the easiest methods on how to get PUK number on MTN without calling MTN customer service.

How to get PUK Number on MTN
How to get PUK Number on MTN

PUK stands for Personal Unblocking Key, which is a unique code used to unblock a SIM card that has been blocked due to entering the wrong PIN code multiple times. When a user enters an incorrect PIN code three times in a row, the SIM card gets blocked and requires a PUK code to unlock it.

PUK codes are usually provided by the mobile network operator, and they consist of eight digits. It is often written on the SIM pack. If a user enters the wrong PUK code ten times in a row, the SIM card will be permanently blocked and can no longer be used.

It’s important to keep your PUK code in a safe place and not to share it with anyone, as it can be used to access your SIM card and make unauthorized calls or access your personal information.

Also read:

Continue reading to see the best ways to get MTN PUK code.

How to get PUK Number on MTN

The 2 best ways to get MTN PUK code are:

  • Online method (Requires the phone line to be active)
  • By using another MTN phone line (It does not matter if the phone line is blocked)

How to Get My MTN PUK Code Online?

This method requires the MTN line in question to be active. This is because an OTP will be sent to the number along the line.

To get your MTN PUK code online, you need a phone with internet access, then access, which is the official MTN website where you can manage your account easily.

When the page opens, enter the MTN phone number you want to get its PUK number and click on “Proceed”.

Click on “Send OTP” on the next screen, then wait for the OTP to be sent on the line.

click on send OTP

Enter the OTP and click on “Proceed” and you will now be logged in to your myMTN dashboard.

Enter the OTP and click on proceed

Now, to get your MTN PUK code, click on the menu button at the top (three short lines) and tap “My Profile”

Click on menu Tap my profile

Then, under “SIM Details” tab, scroll down and find your PUK code

scroll down and find your PUK code under SIM card Details

That is all on how to get MTN PUK Code Online from MTN official website.

How to get Your MTN PUK Number from Another Phone

If your line is blocked already and requesting for PUK, this method will help you to swiftly retrieve PUK using another MTN phone line.

To retrieve MTN PUK number for a blocked SIM: you need to have another working MTN SIM, know the blocked phone line offhand or have it written somewhere, and know some basic information about the blocked SIM card which serves as security questions.

The questions are:

  • 1 Mother’s maiden Name
  • 2 Date of Birth (DD/MM/YYYY)
  • 3 Frequently Dialed Number 1
  • 4 Frequently Dialed Number 2
  • 5 Last Recharge Amount.

If you have all these listed above, then proceed by dialing the USSD code for MTN PUK number, *123*7#, on another MTN line and reply with 3 for “Get your PUK number”. You will be asked to enter the blocked phone. Then follow the prompts carefully, providing the answers to the security questions to successfully retrieve your PUK number.

How to get Your MTN PUK Number from Another Phone
How to Retrieve MTN PUK number from Another Phone

I believe that one of the methods above worked you through on how to get MTN PUK code without calling customer service.

If none of the methods worked for you, then reach out to MTN customer service on 300 on an MTN line or 08031000300 on any network. You can also physically go to any MTN office and lay your complaint. Remember to go along with any valid ID card – they might request it.

Bonus tips:

When you get the PUK Number, take a screenshot of it, and save it somewhere safe and easily accessible. I would suggest Google Drive, or you can write it down, but ensure that it can’t be disclosed to a third party without your consent.

Thanks for stopping by.

FAQs on Getting PUK Number on MTN

How to get PUK code without calling customer service?

To get PUK code on MTN without calling customer care, you can use the online method or make use of the USSD code for MTN PUK number from another phone.

How to unlock PUK blocked MTN SIM card?

To unlock your PUK blocked MTN SIM card, use the methods discussed in this article to get your PUK number. Then, enter the PUK number on the screen where it is being requested.

How to unlock my MTN SIM card without PUK code?

If you were not able to get your PUK successfully using the methods discussed in this article, follow the steps below to unlock your MTN SIM card without PUK code:

  1. Locate any nearest MTN office (go along with your NIN)
  2. Approach the customer support at the office
  3. Tell the physical support agent that your SIM card is PUK blocked, and you do not have your PUK code.
  4. The agent will request for your NIN for verification of ownership for the SIM card
  5. Once your ID is verified, the MTN customer support will help you unblock your SIM card.